We know you’ve probably got some questions about how this whole reloCRATE thing works. We hope to answer most of them in this section, but if not, just give us a call. 303.991.9856
Yes!! Between each rental, we utilize our proprietary sanitizing process which includes:
Currently we only provide FREE delivery within the city of Denver and surrounding suburb area. This delivery area also include Boulder.
Yes, we do. In very rare circumstances, there may be an additional charge for an excessive number of stairs.
No, the moving is up to you! However we do have relationships with some local authorized moving companies that we can recommend.
We accept Visa, Master Card, American Express and Discover. Full payment is required prior to delivery of your reloCRATES.
Absolutely! When you first place your order, we will send you a confirmation email. Then, we will call to confirm delivery details the day before. Plus, we’ll call you the day prior to your scheduled pickup to confirm those details. If you need to make any modifications to your order, delivery or pickup, don’t hesitate to call!
Yes. Upon delivery, we will need you to sign the reloCRATES rental agreement. Upon pickup, we will need you to be present while we count and inspect your reloCRATES.
Yes, call as soon as you know that you will need them longer than your initial rental period.
Yes, you can either buy them when ordering or you can just tell the driver who picks up your reloCRATES how many you would like to keep. We will process your payment with the credit card on file and email you the receipt.
Yes, pickup and delivery is included in the reloCRATES rental price.
Our reloCRATE truck and driver will deliver your boxes to your front door or garage. They stack neatly inside of each other and don’t take up much room. Our driver will even deliver the boxes right inside your house or business.
They are 24 inches wide and hold approximately 24 inches of hanging closet clothing items.
Every time you use reloCRATE, environmental pressure is reduced and the planet is a little healthier. One reloCRATE can be reused up to 400 times, saving up to 3000 gallons of water, 2000 Kilowatt hours of energy and 40 gallons of gasoline.
We will do our best to help you select the correct amount of reloCRATES. However, you are the best judge of how much stuff you have. When in doubt, order a few more reloCRATES or consider adding reloWARDROBES. If you do need additional reloCRATES, there will be a minimum charge of $75 for an additional delivery.
Unfortunately, no. While the reloCRATES are in your possession, they are considered rented and the rental fee will be charged.
Well, that really depends. Maybe you’re one of those people who really loves the smell of cardboard boxes and wrestling with that pesky packaging tape. So if you’re one of those people, then no, reloCRATE is not for you.
But, if you want to save money, keep your valuables in one piece, protect the planet and basically make your life a whole lot easier with durable, stackable, sustainable containers, then you’ve come to the right place.